Privacy & Cookies
Privacy
We take your privacy very seriously. We will never share your details with any 3rd parties, unless absolutely necessary (as stated below). Your details are kept to be able complete orders and keep a record of orders.
Definitions: "You", "Your" refers to you as the user of this website.
The website doggtreats.com including all sub-domains ("the website") is owned and operated by CorpDesign Ltd. "We", "Us", "Our" refers to CorpDesign Ltd.
By using this website in any way, including ordering from it, you are at all times subject to our Terms and Conditions and Privacy Policy.
We reserve the right to change these Terms and Conditions, with our without giving your notice. Each time you visit the website, you are bound by the current Terms and Conditions. These Terms were last updated on 03 October 2017
Your information
We take your privacy very seriously. We will never share your details with any 3rd parties, unless absolutely necessary (as stated below). Your details are kept to be able complete orders and keep a record of orders.
We store information about you to help provide our service. This information includes:
Your name and address, email address, telephone number;
Your username, password, ip address, and other login details;
Details of orders, subscriptions, payments/transactions, paypal ID or email address;
Information your provide us with about your pet (eg name, age, breed, allergens);
Feedback, surveys and ratings of products or services we provide;
Details of who your have referred to the site or who has referred you, where applicable;
Communications including messages on Social Media, email, and via our website;
Details of visits to the website, pages and resources your visited or accessed, and any changes made or data downloaded.
You are not obligated to provide this information, however, failing to do so may mean we can not provide you with certain or any services.
We use your information to help prevent fraud, to check login sessions and details, to verify or check for any previous accounts you may have held, to help provide you with orders and a full service, to improve our service and/or customise the service we provide to you, to track trends and preferences, to send you information you may find useful.
We are committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:
-We are required by law to disclose information to third parties.
-It is necessary to do so to complete an order or service for you, such as delivery of boxes, protecting us from fraud, and payment for your order(s).
-Where you have referred a new customer to us your first name and first initial of your surname will be shared with the person you referred to us and you agree to that sharing.
Emails and Other Contact
We may, from time to time, email you or send material via post, only when you have agreed it is ok to do so. You can opt out of these communications at any time.
Cookies
Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of that website. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer. Although they do identify a user's computer, cookies do not personally identify users.
Where your Data is Stored
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your Rights
You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information subject to a fee of £10. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.
Changes
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.